STARBURST

Terms and Conditions
Last Updated: 25 January 2025

Important Information – Please Read Carefully

These clauses have the potential to seriously affect your interests. We strongly advise you to read the full text of these sections. If anything is unclear, please contact our Customer Support team immediately.

About Us - Operator Identification

Company Details

Starburst Gaming Limited is a company registered in England and Wales.

Licensing & Regulation

UK Gambling Commission (UKGC)
Malta Gaming Authority (MGA)

Contact Information

24/7 Support
Live Chat: Available on website
UK Freephone: 0800 123 4567
Email: [email protected]
Compliance & Legal
Email: [email protected]
For regulatory, KYC/AML, and data protection inquiries

Your Account

Eligibility

By registering an account, you confirm that you are:

Registration and Verification (KYC/AML)

We are legally obliged to verify your identity, age, and address to comply with anti-money laundering regulations. Learn more about our responsible gambling practices. This may involve requesting documentation such as photographic ID, proof of address, and proof of source of funds.

Important

Age verification is mandatory before you can access any gaming content, including demo versions. We reserve the right to suspend or close your account and withhold funds if we are unable to complete verification to our satisfaction.

Playing Starburst™ - Game Rules & Fair Play

Game Description

Starburst™ is a 5-reel, 3-row video slot developed by NetEnt, featuring 10 fixed bet lines that pay both ways (left-to-right and right-to-left). The game includes the unique Starburst™ Wild symbol, which expands to cover an entire reel and triggers re-spins.

Return to Player
96.09%
Volatility Level
Medium
Maximum Win
50,000 Coins
Paylines
10 (Both Ways)

Fair Play & Random Number Generator

All outcomes in Starburst™ are determined by a sophisticated Random Number Generator (RNG). Try the game risk-free in our demo mode. This RNG is regularly tested and certified by independent third-party auditors such as eCOGRA and GLI to ensure complete fairness, randomness, and unpredictability of game results.

Game Malfunction

In the event of a game malfunction, all pays and plays will be voided.

Responsible Gambling & Player Protection

Starburst Gaming Limited is committed to promoting responsible gambling and providing a safe environment for our players.

Age Verification and Minor Protection

We strictly enforce an 18+ age policy. For more information, visit our about us page. Robust age verification checks are performed on all new accounts, and access to any gaming content, including demo versions, is restricted until age verification is successfully completed.

Financial Limits

Mandatory for New Customers - UK

All new customers must set financial limits BEFORE their first deposit, including deposit limits and loss limits. You can adjust these limits at any time via your account settings.

Self-Exclusion

If you feel you need a break from gambling, you can self-exclude from our services for a fixed period or indefinitely.

Problem Gambling Support

If you are concerned about your gambling, please seek help from these organisations:

Privacy and Data Protection (GDPR)

We are committed to protecting your privacy and personal data in compliance with GDPR and other applicable data protection laws.

Your Rights & Special Conditions

Important Note for Gambling Data

Due to stringent regulatory requirements (e.g., AML, responsible gambling, self-exclusion records), we are legally obliged to retain certain data for a minimum of 5 years, even if you request deletion. Self-exclusion data cannot be automatically deleted due to regulatory requirements.

For detailed information on your rights and how to exercise them, please refer to our Privacy Policy.

Contact our Data Protection Officer at [email protected] for privacy-related queries.

Dispute Resolution and Complaints

Internal Complaints Procedure

  1. Contact Customer Support: Contact our 24/7 Customer Support team via live chat or email through our contacts page ([email protected]). We aim to resolve complaints within 8 weeks.
  2. Escalation: If unsatisfied, request escalation to our Compliance & Legal Department ([email protected]).

Alternative Dispute Resolution (ADR)

eCOGRA

If you remain dissatisfied after our internal process, you may refer your dispute to eCOGRA, our approved ADR provider. Their decision is binding.

Website: https://ecogra.org/ata/dispute.php

Governing Law and Jurisdiction

Changes to Terms and Conditions

We reserve the right to amend these T&Cs at any time. Check our latest bonuses and promotions regularly. We will notify you of any material changes at least 14 days before they take effect. Your continued use of our services after the effective date constitutes acceptance of the changes. Discover exciting freespins offers available to players.

Play Responsibly

Starburst is a game of chance with a 96.09% RTP. Set deposit limits, take breaks, and never chase losses. If gambling becomes a problem, seek help from organizations like BeGambleAware or GamCare. You must be 18+ to play.